A 24/7 Hindi-speaking voice agent that handles inbound reception, runs outbound reminder campaigns, schedules callbacks on patient request, and remembers every previous conversation.
नमस्ते — मैं Sehita बोल रही हूँ।
Run thousands of vaccination, follow-up, screening, and re-engagement calls. Queue dispatcher, retry policy, answering-machine detection.
Sehita picks up every call on your clinic number, identifies the patient by phone, and routes 7 conversation types — from enquiries to red-flag escalation.
Patient says “5 बजे call करना” — Sehita parses the Hindi time, schedules a callback, and dials back with the full prior transcript loaded.
Every call enters with the last 3 conversations injected as context — prior complaints, vitals, open follow-ups. Patients never repeat their history.
Each clip ends with the structured outcome Sehita pushed to the dashboard — no manual logging, no missed details.
Every conversation becomes a typed record in your dashboard — no manual data entry.
Patients hate repeating themselves to a clinic. Sehita doesn't make them. The last three calls are summarised and silently loaded into every new conversation — including BP readings, prior complaints, suggested doctor, and any open follow-up.
[Call #1 – 12/06 INBOUND] BP 148/96. Booked Dr. Sharma. [Call #2 – 18/06 OUTBOUND] Follow-up: reported headache. [Call #3 – 22/06 CALLBACK] Asked to be called Sat 11 AM.
Every conversation is transcribed in real time and post-processed into a clean summary, symptoms, and outcome.
Summaries, intents, vitals, and open follow-ups are written to the patient's timeline with row-level isolation.
The next call — inbound or outbound — enters with the last 3 summaries injected into Sehita's system prompt.
Each playbook is a complete script — greeting, system prompt, structured outcome schema, and post-call extraction — tuned for one clinical workflow.
24/7 front-desk handling 7 call types — enquiry to emergency.
Deeper triage for hypertension & diabetes; care-coordinator handoff.
Cold outreach: invites new patients to a free health-screening camp.
Follow-up for camp attendees with elevated BP/sugar — books OPD.
Reminds parents for 6w / 10w doses; paediatric red-flag aware.
Continues an earlier call with full prior transcript loaded.
One number. One dashboard. Every patient call answered, every reminder made, every conversation remembered.